Why
are your prices higher than other websites?
Do
I have to register?
Does ShutterBug ship internationally?
What is the cost of shipping?
Will I be charged tax?
How Long Will It Take For My Order
To Be Delivered?
What
if my order arrives damaged?
Can I track my order?
What if my question was not answered
here?
Why
are your prices higher than other websites?
Our prices are higher than other internet sites because
we believe that you get what you pay for. Our goal
is to provide the best quality product and service.
Here are a few testimonials from other online stores:
Ordered online, got email to call and confirm my order.
called and all I got was high pressure sales. I did
not want anything extra. Put on hold for 15 minutes.
Came back and said that The camera I was ordering
is coming from Asia and will take a month. but if
I wanted the special which ships in USA for $999.99
I will get it in two business days. I cancelled my
order!!!! Unless you spend big, they will not sell
you the advertised item on their site.
Is there something lower than a 1? This organization
is not customer oriented nor did they have my camera
in stock. They badgered me about getting memory and
then the battery. The person was not user friendly
and when I told him I could get the battery at a lower
price, he said to wait. I waited for 3 or 4 minutes
they he returns saying that the camera would take
2 to 3 weeks to be delivered. I told him good-bye.
Called first to check cost of shipping. Price was
misquoted. Called back to place order and was pushed
to buy more stuff. When all was said and done there
was and extra $60 tacked on to price. When I tried
to discuss price they got mad and rude.
Another reason our prices might be slightly higher
is because we do not charge extremely high shipping
costs. Some sites raise shipping costs to make their
prices look better.
Do I have to register?
No. you do not have to register with ShutterBug. Although,
if you do you will be able to track and see the status
of your order. You will not receive any promotional
material by providing you email address when you register.
Does
ShutterBug ship internationally?
We do not currently accept orders outside the United
States, including Puerto Rico and the U.S. Virgin
Islands.
What
is the cost of shipping?
Shipping is $8.00 for standard ground shipping. Two
day shipping is $15.00.
Will
I be charged tax?
Sales tax applies to shipping addresses located in
TN, CA, WA, and MA. 9.25% will be added to the sub
total for addresses located in Tennessee.
How
Long Will It Take For My Order To Be Delivered?
All orders will be shipped within 2 business days.
After your order is shipped, you will receive an email
with a tracking number. You will also be able to login
to your account and check the status of all your orders.
If for any reason there is a problem with your order,
you will be notified by email.
What if my order arrives damaged?
If any item you receive is damaged or broken we will
replace your item as soon as we receive the original
merchandise.
Can I track my order?
If you register on our site, you will be able to login
and track your order. You will also be able to see
the status of your order.
What if my question was not answered
here?
Please send an email to info@shutterbugcameras.com
for a quick response.
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